1. Agreement and Application
1.1. These terms and conditions (“Terms”) govern the purchase of tickets by the individual or entity purchasing tickets (“Buyer,” “you,” “your”) for the Party Awards event organized by Eureka Events Ltd (“Organiser,” “we,” “us,” “our”).
1.2. By placing an order or accepting an invoice for tickets, you agree to be bound by these Terms.
1.3. In case of any conflict between these Terms and any prior document or communication, these Terms shall prevail unless expressly agreed in writing by us.

2. Ticket Ordering, Invoicing & Payment
2.1. Once you submit a ticket order request, we will issue an invoice to you.
2.2. Payment is due in full within 7 days from the date the invoice is issued. If payment is not received by the due date, we reserve the right to cancel your order and reassign the tickets without further notice.
2.3. All prices are as stated on our order confirmation or invoice, exclusive of any applicable VAT (or other taxes) unless otherwise noted.
2.4. The Buyer is responsible for all bank or transaction charges (if any) unless otherwise agreed in writing.

3. Seat Allocation
3.1. Seats will be allocated solely by the Organiser.
3.2. The Organiser reserves the right to rearrange seat allocations, change the seating plan, or move a ticketed party to alternative seating at any time, at its discretion, without liability to you, provided that the standard or quality of seating is not materially diminished.
3.3. You acknowledge and accept that your allocated seat may differ from what you anticipated or requested.

4. Non-Refundability and Cancellation
4.1. All ticket sales (or payments under invoices) are strictly non-refundable.
4.2. In the event the Buyer fails to use the ticket(s) (for any reason, including illness, travel disruption, personal circumstances), there will be no refund or exchange.
4.3. In the event that the Organiser cancels or postpones the event (for reasons outside our reasonable control), we will notify you as soon as reasonably possible and make best efforts to offer alternative arrangements (e.g. rescheduled date). In such cases, the Organiser’s liability is limited to refund of the ticket price paid (excluding any bank or transaction fees).
4.4. We are not liable for losses arising from your inability to attend for reasons beyond our control (e.g. travel delays, illness, visa issues, inclement weather, etc.).

5. Transfer of Tickets
5.1. Tickets are personal to the Buyer and are non-transferable without the Organiser’s prior written consent.
5.2. If permitted, any approved transfer must be in accordance with Organiser’s procedures and may incur an administrative charge.

6. Entry Requirements and Conduct
6.1. You must present valid tickets (in whatever format specified) and suitable identification when requested by Organiser or venue staff.
6.2. The Organiser and venue reserve the right to refuse admission or eject any person whose behavior is, in the Organiser’s or venue’s opinion, disorderly, offensive, or likely to cause distress or harm to others, without refund.
6.3. The Organiser may impose rules concerning dress code, age restrictions, or other requirements; you must comply with such rules.

7. Photography, Video & Marketing
7.1. The event may be filmed, recorded, or photographed by the Organiser and/or authorised third parties.
7.2. By attending, you consent to being included in such media and for your likeness to be used in promotional, marketing, and publicity materials (in any form, worldwide, without restriction).
7.3. If you do not wish to be photographed or filmed, you must notify the Organiser in advance and make yourself known to our team on the day of the event.

8. Dietary Requirements
8.1. Buyers must provide all dietary requirements for their guests no later than two (2) weeks before the event date.
8.2. While we will make reasonable efforts to accommodate dietary needs notified to us on time, we cannot guarantee that all requests can be met.
8.3. Failure to notify us by the deadline may mean we are unable to accommodate dietary needs, and we accept no liability in such cases.

9. Cloakroom Disclaimer
9.1. Any cloakroom facilities provided at the venue are managed by the venue, not the Organiser.
9.2. The Organiser accepts no responsibility for any loss of, or damage to, items left in a cloakroom or elsewhere at the venue.

10. Changes to Event, Programme or Venue
10.1. The Organiser reserves the right to make changes to the event schedule, venue, format, speakers, performers, or services, without liability to you, provided that the essential nature of the event remains.
10.2. If a change substantially alters the event, we will notify you as soon as reasonably practicable.

11. Liability, Indemnity & Disclaimers
11.1. Except to the extent expressly stated in these Terms, the Organiser’s liability (whether in contract, tort, negligence or otherwise) is limited to refund of the ticket price paid.
11.2. Under no circumstances shall the Organiser be liable for any indirect, special or consequential losses, loss of profits, business and reputational damage arising out of or in connection with the purchase or use of tickets.
11.3. You agree to indemnify and hold harmless the Organiser, its officers, agents, contractors and employees against all claims, losses, damages, liabilities, costs and expenses (including legal fees) arising out of your breach of these Terms, your conduct at the event, or your misuse of the tickets.

12. Privacy & Data Protection
12.1. We will process any personal data you provide in accordance with applicable data protection laws and our privacy policy.
12.2. You consent to receive communications from us concerning the event, including on event updates, logistics, and marketing (unless you opt-out).

13. Force Majeure
13.1 The Party Awards and its organisers shall not be held liable for any failure or delay in performing their obligations under these terms due to circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, acts of government, strikes, or other unforeseen events (“Force Majeure Events”). In such cases, The Party Awards may postpone, cancel, or modify the event and will communicate changes as soon as practicable.  

14. Governing Law & Jurisdiction
14.1. These Terms shall be governed by and construed in accordance with the laws of England and Wales (or Scotland / Northern Ireland, as appropriate).
14.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales (or the applicable jurisdiction).

15. Severability & Waiver
15.1. If any provision of these Terms is held invalid or unenforceable by a court or tribunal, that part shall be struck out, but all other provisions shall remain in full force and effect.
15.2. No failure or delay by the Organiser to enforce any right or remedy under these Terms shall constitute a waiver of that right or remedy.

16. Notices
16.1. All notices under these Terms shall be in writing and delivered personally, by email, or by pre-paid post to the addresses specified in your order or as notified subsequently.
16.2. Notices sent by email or post shall be deemed delivered (a) if by email, on the date of transmission (provided no bounceback); (b) if by post, 2 business days after posting (in the UK).

Organiser
The Party Awards are organised by: 
Eureka Events Ltd. 
Registered in England No. 13539235
11 Riverside Industrial Park, Dogflud Way, Farnham Surrey GU9 9FR